Peru Hop Reviews: What Travelers Say In 2025

January 2, 2025

Updated Date: November 12, 2025

Quick Summary: Peru Hop continues to score highly for door-to-door pickups, onboard hosts, flexible passes and added “hidden-gem” stops. Some travelers note some short delays due to traffic and occasional equipment niggles on certain routes. Ratings remain strong across platforms, with TripAdvisor now listing 15,000+ reviews at 4.8/5. Read on for the patterns behind the stars, traveler quotes, and where Peru Hop fits versus public buses.

THE ONLY PERU GUIDE TRAVEL TIP: Save money and stay safe when going to/from Lima Airport by using the Official Bus service inside the Airport called Airport Express Lima

Quick overview of Peru Hop
All Peru Hop reviews and info mentioned have been sourced from their Tripadvisor account, Reddit posts and related pages.

Founded in 2013 by 2 Irish guys and has since grown to be one of the most popular ways to travel Peru
TripAdvisor: 15,100+ reviews with a 4.8/5 average (distribution shown on-page).
Trustpilot: 4.8/5 from 850+ reviews. Figures fluctuate; current page shows 842 total.
Google: Lima and Cusco listings have 4,000+ Google reviews with an average score of 4.8.
Community: Peru Hop nurtures an active Facebook Travel Community for peer tips and photos.

Tip: We also keep a snapshot-based research series that triangulates TripAdvisor, Google and Trustpilot patterns for transport in Peru. See our 2025 methodology in 3 pillars.

What travelers praise most (themes in 2025)

Onboard local “hosts,” not formal guides: Hosts share present-day stories, slang and food tips and help build a friendly onboard community—it’s designed to feel like traveling with a local friend.
Free added stops between cities: The Secret Slave Tunnels near Chincha are a fast-rising highlight; coastal scenery at the SERNANP Paracas National Reserve adds natural context, and the Nazca Lines viewing tower stop breaks up long rides.
Safety-first routing and comms: Daytime segments through scenic but remote stretches (e.g., Arequipa–Nazca) and proactive WhatsApp/email updates during strikes or protests were repeatedly mentioned in our source material.
Door-to-door simplicity: Hotel/Airbnb pickups avoid chaotic terminals; you can change dates in-app.
Wi‑Fi onboard (2025): Peru Hop states it now offers high-speed satellite Wi‑Fi; as with any satellite service, brief dropouts can occur in deep valleys or tunnels.

Real traveler snippets (short quotes):

“Peru Hop was fantastic. Always dependable.” Linda, Canada, Oct 2025.
“Great trip! Amazing experiences. Well organised.” Jess Lumb, United Kingdom, Oct 2025.
“Unforgettable experience… super helpful when it came to reschedule.” Rediate Girma, United States, Oct 2025.)

“I had a great ride… from Peru into Bolivia.” radhika khanna, India, Oct 2025.

Let’s dive a bit deeper into the Peru Hop reviews by what each type of traveler has to say about them:

Peru Hop reviews by types of travelers

Did you know - The Lima Walking Tour leaves from the Tourist Information Center at 799 Avenida Jose Larco in Miraflores every day at 10:15 am. Visit our Blog for more information!

Female solo travelers
Solo travelers
Couples
Backpackers
Group of friends
Families
Older travelers

Female solo travelers

Very positive experience!

“I recently did the Full South to Lima from Cusco and I had a great time. I was lucky enough that throughout the majority of the trip I had a single guide, Sandra who was incredible. She was very organized and knowledgeable and always made me feel safe as a solo traveler. It was really easy to book hostels and tours through them also. My favorite tour was definitely the full day tour of the Uros Islands which I recommend if you have the time to do it while in Puno. Overall a really positive experience and extra thanks to Sandra for being the best guide!”

Anna K on Tripadvisor

Peru/Bolivia long tour

“I joined Peru hop as a solo female traveller and it was the best decision I made. I instantly met lots of other solo travellers and managed to stick with a constant group for a few days. This coupled with peru hop’s incredible organisation, meant that I was able to kick back and relax while the stress of travelling was handled by our amazing tour guide.

Nothing was too much trouble for our tour guide Claudia. She made our trip fun, informative and smooth sailing. What I really like was how she presented us tours we could opt to do, but at no point did I feel pressured or obliged to do buy things I didn’t need. When we arrived at tours Claudia made sure we had everything we needed and were well prepared before we set off. But most of all, Claudia is super fun and bubbly, which created a really happy atmosphere on our tour!

Over all Peru hop is a perfect way to get around Peru. Ideal if you’re short on time, are a solo traveller or want some time away from constantly sorting travel admin.

Highly recommend!”

Natalie B on Tripadvisor

Solo travelers

Great for solo travellers

“Wonderfull experience! Easy to make new friends, precisely on time and very nice extra activities. Especially the tour guides have extensive knowledge, shout out to Claudia who did an amazing job, and the buses are comfortable!

Booked the full tour from lima to La Paz and did not regret it for a second”

Jack N on Tripadvisor

Solo travelers

“Went solo. Booked the day before because I only had one day in Lima and wasn’t sure what to do. I travel a lot and was hesitant to book a tour but glad I did! Was much more fun than I expected and this tour took me to amazing places I wouldn’t have otherwise seen.

Also my tour guide Sol was awesome.”

Josh on Tripadvisor

Couples

Amazing experience!

“This is such a blessing to have in Peru! We did a 7 day trip with the Hop on Hop Off bus and it was so great. We felt safe the entire time, the buses are comfortable and the guides were so helpful. Our guide Barbara was THE BEST!!! If you’re thinking about visiting Peru, this is the way to do it.”

Caitlin F on Tripadvisor

Anniversary trip

“My husband and I did the trip from Lima to Cusco, stopping in Paracas, Huacachina, Nazca, Arequipa, and Puno. It was an incredible experience! We absolutely loved using Peru Hop. They were very well organized, knowledgeable, helpful, accommodating and super friendly! I would definitely recommend this tour company to everyone wanting a little adventure in their lives!”

Kelly P on Tripadvisor

Backpackers

Had a great time!

“Perú Hop was incredible. Got to see all the main places – Paracas, Huacachina, Nazca, Puno and Cusco. Met so many other great solo travellers along the way. Lots of free tours included and optional extras to buy whilst you’re on the bus. Our guide Jazmín was amazing and even came and partied with us at one hostel one night, she is really friendly and available to help you any time you need it. Bus was really comfy and cool.
Best tour for me was the dune buggy and sand boarding in Huacachina – do it! You won’t regret it!”

Louise H on Tripadvisor

Loved it!!!

“First of all I’m a seasoned traveller and backpacker so I was abit sceptical about doing Peru hop but I am soooo glad I did! Leonardo our guide was awesome everything was just so easy and well planned. It was all pretty amazing. Seen some of the best scenery I’ve seen in my life, dune buggies, mountain biking through Paracas National Reserve and seeing the most unreal sunset at the Nazca lines.”

Brenton F on Tripadvisor

Group of friends

Peru trip Lima to Cusco

“Our guide Jose was very good, nice and helpful. He shared information before we arrived to stops so we have information about possible adventures and tours. Overall organization and time schedule overcome our expectation. Tour from Lima to Cusco has very good picked stops so you can see diverse landscapes (cliff, desert, lake, mountain,..). For us it was good ratio between adventure and comfort.”

Petra on Tripadvisor

Families

Great trip with Lui

“Had a great time with my 2 kids under 10. Was super easy to have everything planned out and felt safe and organized with our group and our great guide Lui. Lui was awesome, shared all the information we needed and gave us his contact to reach him anytime. Tours were fun and informative and kids gave it two thumbs up!”

David S on Tripadvisor

Positive experience. Helpful guides. Good price/ quality.

“We traveled over 25 days around Perú and Bolivia with Peru Hop and that was a very positive experience. Buses were on time, clean, safe, confortable. The guides were highly professional (we have special thoughts for Claudia and Jaime in Perú, Rodrigo, Alvaro in Bolivia). They were always ready to help for useful information. The pickups with minibuses at the hotels were precise in the range of time of the schedule (e.g. at 4 am alone on Plaza San Martin in Lima!!). The tours they proposed were well organised and price competitive. The price of the ticket/ voucher of Peru Hop is definitely higher than the regular buses but the value is clearly greater. We would recommend Peru Hop for travellers who want a smooth mean of transportation in Perú and Bolivia to the main touristic destinations.”

Serge_MariaAngela on Tripadvisor

Older travelers

Great experience – easy & friendly!

“I purchased a Peru Hop ticket: Lima – Paracas – Huacachina – Nazca (day stop only) – Arequipa. I ‘hopped off’ (stayed extra nights) in Paracas and Huacachina. Booking the ticket and modifying my travel days was really easy. The travel ticket comes with some fairly good standard activities / tours and it’s straight forward enough to add extras which fit nicely into the schedule. I met some great people on the buses, some of who I met up with again later in my trip. Each bus had a fantastic English and Spanish speaking guide to help you understand timings and possible tours. I want to mention guides Christian and Mari from my first two buses – you were both excellent, and you made the destination. The buses were comfortable and had working USB chargers. Be aware that the night bus from Nazca has reclining seats, not beds, but it was comfy enough. Some of the purist travellers out there might be thinking that Peru Hop is a slightly more expensive option, but I found it safe, easy, comfortable, and a lot of fun.”

Chris N on Tripadvisor

Life experience

“We did the whole tour from Cusco to Lima and it was as comfortable as it could be on a bus.
It was a great adventure for us to see all the villages on the way from Arequipa to Huacacina (this was the only trip we had during the day and the longest one).
We really enjoyed this part of the trip as we could chat with our guide Leo, who offered us advice for Lima.
We appreciated the driving quality. Although the traffic in Peru can be crazy sometimes, we always felt safe.
It was an unique experience!”

Malina on Tripadvisor

Positives in detail (what adds value on the road)

The “local friend” model: Hosts focus on real‑life Peru – stories, slang, food tips – while pointing out short, free stops that break up the miles. That community feel is a frequent differentiator from public buses.
Signature stops worth noting:
- Secret Slave Tunnels (El Carmen/Chincha): a 300‑year story beneath the coast, reachable by car or licensed tourist buses.
- Paracas Reserve outlooks: wildlife cliffs, wind‑carved desert, and Ballestas launch points within the protected area.

Communications during disruptions: Tourist‑focused operators like Peru Hop push proactive WhatsApp/email heads‑ups and rebooking help; public bus firms often just post cancellations on social feeds for locals already in the loop.

Peru Hop vs public buses: a practical comparison

Pickups and terminals
- Peru Hop: hotel/Airbnb pickups, avoiding terminal taxis. Simple and convenient date changes via app.
- Public buses: self‑transfer to terminals; arrive early; greater exposure to chain delays between legs.
Onboard experience
- Peru Hop: onboard host community and curated free stops.
- Public buses: mostly locals commuting; camaraderie and traveler‑to‑traveler info‑sharing are limited.
Disruptions and support
- Peru Hop: proactive WhatsApp/email alerts and reprogramming help during strikes or closures.
- Public buses: cancellations often posted on social media; force‑majeure rebooking typically at your expense.
Wi‑Fi
- Peru Hop: states high-speed Wi‑Fi is available in 2025 that can strong enough for steaming.
- Public buses: claims of Wi‑Fi are common; functionality outside cities is inconsistent.

Related operators you may compare or combine

Bolivia Hop: sister network for Puno–Copacabana–La Paz extensions; mirrors the host‑led model.
Inka Express: daylong “Ruta del Sol” between Cusco and Puno with cultural stops; now advertising Starlink Wi‑Fi (from July 2025).
Rainbow Mountain Travels: small‑group Vinicunca and Red Valley treks from Cusco.
Yapa Explorers: Cusco‑based treks and Machu Picchu logistics with small groups.
Luchito’s Cooking Class: hands‑on Lima cooking sessions (veg/vegan options) for non‑bus days.

Internal resources from The Only Peru Guide

Is Peru Hop worth it? Our frank take, with examples and costs: Is Peru Hop Worth It?
Choosing a bus company in Peru (routes, safety, tips): Best Peruvian Bus Companies: 2025 Update
Route deep dives: Cusco to Lima by Bus, Arequipa to Lima by Bus

FAQ

Is Peru Hop safe for long distances and border crossings?

Yes, safety is a core selling point highlighted by travelers and the operator’s own materials. Daytime coastal legs (e.g., Arequipa – Nazca) favor scenery and visibility, and border paperwork on the Peru–Bolivia corridor is supported by onboard staff. As with any transport, delays can occur, but the segmented, host‑led model and proactive comms reduce surprises versus A‑to‑B public buses.

How reliable is the Wi‑Fi on Peru Hop?
The company now states it offers high-speed satellite Wi‑Fi onboard. Expect good performance in open‑sky stretches and brief dropouts in deep valleys or tunnels; reviewers occasionally mention “good Wi‑Fi.”

What’s the difference between Peru Hop hosts and traditional tour guides?
Peru Hop doesn’t market classic guides who deliver historical lectures. Instead, hosts share present‑day stories, translate, help with bookings, coordinate groups and generally make the journey feel like traveling with a local friend – while leaving you free to choose tours, meals and hotels.

How does Peru Hop compare on price versus public buses?
Public buses can be cheaper upfront if you’re comfortable with Spanish, terminals and self‑coordination. However, after adding door‑to‑door pickups, free stops, app‑based changes and ongoing support from hosts and excellent customer service, Peru Hop tends to be cheaper and easier to travel, especially useful during strikes or if plans change. Compare prices including taxis to/from terminals and the cost (or missed opportunity) of added stops.

Limitations

Online ratings and counts change continuously; we cite what was visible at the time of review. Always click through to re‑check latest figures on TripAdvisor and Trustpilot. If data is missing, use operator sites for provisional numbers, then verify on third‑party pages.
Sources like Reddit reflect personal experiences and can skew negative or positive; use them for texture, not final judgments. Cross‑check against multi‑platform patterns before deciding.

Summary

Given these Peru Hop reviews gathered, it’s safe to say that Peru Hop is easily the best way to travel Peru for all types of travelers based on comfort, flexibility and overall service. Make sure to make your own comparisons and decide the perfect option for you. Safe travels!